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Privacy and Security

The Department of Planning, Transport and Infrastructure respect your privacy.

This privacy statement tells you what information we collect and how that information is stored and used.

Data automatically collected

Whenever you visit the AddInsight app or website, our internet service providers (ISP’s) automatically record:

  • your IP address
  • the date and time of your visit
  • the pages you access
  • the documents you download
  • the type of browser
  • the operating system and type of device you use.

This information does not identify you personally. No attempt is made to identify you except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect our service provider's logs.

Periodically we may use independent measurement and research companies to gather non-personal information regarding the visitors to the AddInsight app  on our behalf using log file data and code which is embedded on our app.

These statistics tell us how our app is being used and helps us improve it to make your visit useful, informative and enjoyable.

We also collect the key words you use when you do a search for our app. This information is not linked to any other data we collect. We use this information to find out what people are looking for and how we can improve our services.

Personal information you submit

AddInsight will record your name, email address and phone number if you send us a message or you include it in an online form. It will only be used to send you a reply and not added to a mailing list or used for any other purpose without your consent.

Your name, email address and phone number is stored in a secure area and only forwarded to appropriate staff so they can answer your question.